Answered By: Laura M. Ponikvar
Last Updated: Oct 02, 2024     Views: 85

I get an error message when I try to access a library database. What should I do?

We continually work to fix reported issues, but in the meantime, try the following to troubleshoot:

  1. Update your browser.
  2. Clear your cache/history
  3. Use an incognito/private browsing window/tab
  4. Try a browser you haven’t used before. (But make sure the new browser is updated!)

If none of these options resolve the error, email us at library@cia.edu.